Local Same Day Delivery
Orders placed before 2pm Monday to Friday for delivery to qualifying areas will be delivered by a private courier that same day usually between 3pm and 7pm, buyer must select Royal Mail Tracked at a cost of £3.25 or if the order value is greater than £30.00 they have the option of free delivery.
Qualifying orders placed after 2pm on a Friday will be delivered the following working day.
Bank Holidays are excluded. Orders that would normally be delivered on a bank holiday will be delivered the following working day.
Most of the TS postcode area covered however exclusions apply:
Postcode areas not eligible for same day delivery are currently TS9, TS12, TS13, TS28 and TS29, This is subject to change without notice at any time.
Orders to these areas will be sent with Royal Mail.
For refunds and returns, contact us using our returns page.
Refunds are only issued on unused items in its unopened/undamaged packaging. If your item is faulty we can only issue a replacement or a credit note. Items that have been returned as faulty will be sent back to you if we find nothing is wrong with the purchase or if the problem is due to you. It’s your responsibility to return the items to us and needs to be done promptly at your cost. We do not refund postage costs. Returns accepted up to 30 days from date of purchase, after 30 days a faulty item must be returned to the manufacturer directly.